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espoir Be glow / Be velvet air Purff

espoir Be glow / Be velvet air Purff

$9.35
$9.35 $11.00

100 in stock

Color: BE Glow Air Puff, pack of 5
  • Orders over $50 ship free
  • 30 day returns

Refunds & Exchanges

Refunds & Exchanges

Please note that the actual colors may be slightly different from the photos depending on the device you are using and individual skin tones.

Damaged or Wrong Items
  • Please prepare the following information before you make a request to our customer service.
  • Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • Please contact our customer service within 7 days after receiving your package.
  • All shipping fees for exchanges/refunds of damaged or wrong items will be borne by KWAVE.
Missing Items
  • Please prepare the following information before you make a request to our customer service.
  • Order Number / Pictures of Opened Package / Pictures of Damaged / Wrong Items / Pictures of Damaged Parts
  • If any of your items is missing, please contact our customer service within 7 days after receiving your package.
  • All costs incurred as a result of the reshipment will be borne by KWAVE.
  • Once your request for the missing item is accepted, we will immediately send the correct item to your address.
Returned Items
  • Unclaimed packages, returned to KWAVE due to absence of addressee/wrong or insufficient address, will not be refunded.
  • Please double check your zip codes and detail addresses before the checkout.
  • For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.
Ineligible Products for Exchanges/Refunds

The following are not eligible for returns/exchanges:

  • Change of mind
  • Any item reported after 7 days from the delivered date
  • Any item that shows any signs of usage
  • Any item that has been damaged intentionally
  • Any item returned without any previous notice or in spite of the return request denied by our customer service

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What is KWAVE AI, and how does it work?

KWAVE AI is where we use AI and robotics to create personalized skincare products on-demand. Your skin is analyzed in real-time by our AI-powered Dermascope device, and robots formulate a custom skincare solution right before your eyes.
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