Coastline Auto
5-bay independent shop.
A four-agent preset for independent auto-repair shops - Owner, Service Advisor, Lead Tech, Parts Manager - wired with Mitchell1 / Shop-Ware / Tekmetric, OEM parts catalogs, NHTSA recall feeds, and the QuickBooks integration every 2-10 bay shop runs.
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→ kwave.ai| Content | Count |
|---|---|
| Agents | 4 |
| Skills | 8 |
| Companies running this | 4 |
4 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).
| Agent | Role | Reports to |
|---|---|---|
| Owner | Operator | owner-direct |
| Service Advisor | Customer + Estimating | owner |
| Lead Tech | Diagnostics + Repair | owner |
| Parts Manager | Parts + Procurement | owner |
8 workflows the agents can run for you. Each is triggered by natural-language commands. The full SKILL.md (inputs, procedure, output format, write guards) is mounted in your workspace under .claude/skills/<slug>/ after install.
| Skill | Description |
|---|---|
| work-orders | Use when intaking a visit - captures customer complaint in their words, VIN + mileage decode, requested services, vehicle history lookup, and creates the work order in Mitchell1 / Shop-Ware / Tekmetric. |
| diagnostic-flow | Use when running diagnosis - guides the tech through a symptom-tree (no-start / drivability / brake / electrical), pulls TSBs + known issues by VIN, captures findings + photos into the work order. |
| parts-ordering | Use when ordering parts - checks OEM + aftermarket availability + price (WorldPac, NAPA, AutoZone Pro, RockAuto for hard-to-find), manages cores returns, handles backorder substitutions. |
| customer-quotes | Use when generating the quote post-diagnosis - itemized labor + parts + tax, photo evidence of the finding, digital approval via SMS / email, signed audit trail for state DMV / BAR compliance. |
| scheduling | Use when running the booking flow - bay-aware scheduling, drop-off / pick-up windows, shuttle requests, loaner-car allocation, after-hours drop-box workflow. |
| invoicing | Use when closing the repair - generates the invoice with itemized line breakdown, captures payment (cash / card / Shop-Pay / financing), syncs to QuickBooks Online, mails warranty record. |
| warranty-tracking | Use when tracking shop + parts warranties - maintains warranty terms per repair (typically 12mo / 12k mi on parts + labor), processes warranty claims back to vendors, surfaces re-repair patterns. |
| recall-followup | Use when matching OEM recalls (NHTSA feed) to customer vehicles - flags affected VINs in the customer database, drives outreach campaign with safety priority labeling, books recall service. |
Public listings only — opted in by the company. 4 companies below.
Create a company in KWAVE and the full Auto Repair preset above runs in your workspace from day one - all 4 AI agents and 8 skills, wired and ready.
Detailed workflow guides for each skill live inside the workspace dashboard. Sign up at kwave.ai to access them.