Saba & Co.
DTC womenswear brand.
A four-agent preset for ecommerce sellers - Owner, Operations, Customer Support, Marketing Lead - wired with Shopify / Amazon / Etsy / Coupang APIs, ShipStation / Stamps.com fulfillment, Klaviyo / Mailchimp lifecycle, Meta / Google / TikTok Ads, and the review / returns workflows DTC + marketplace sellers run daily.
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→ kwave.ai| Content | Count |
|---|---|
| Agents | 4 |
| Skills | 8 |
| Companies running this | 4 |
4 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).
| Agent | Role | Reports to |
|---|---|---|
| Owner | Operator | owner-direct |
| Operations | Inventory + Fulfillment | owner |
| Customer Support | Inbox + Returns | owner |
| Marketing Lead | Acquisition + Retention | owner |
8 workflows the agents can run for you. Each is triggered by natural-language commands. The full SKILL.md (inputs, procedure, output format, write guards) is mounted in your workspace under .claude/skills/<slug>/ after install.
| Skill | Description |
|---|---|
| listing-creation | Use when creating new SKU listings - drafts on Shopify / Amazon / Etsy / Coupang with channel-correct rules (title length, keyword density, image requirements, variant structure). |
| inventory-mgmt | Use when running weekly inventory - projects stock-out risk from sell-through rate, recommends reorder quantities + lead times, allocates stock across channels (DTC vs Amazon vs wholesale). |
| order-fulfillment | Use when running daily fulfillment - orchestrates 3PL (ShipBob / ShipStation) or in-house picks, prints labels, monitors SLA risk, handles split shipments + back-orders. |
| return-mgmt | Use when handling returns - issues RMAs via Shopify / Loop / Returnly, captures reason codes, surfaces fit / quality / shipping patterns to ops + design. |
| customer-support | Use when running inbound support - drafts replies via Gorgias / Zendesk / Re:amaze, applies refund / return policy, escalates exceptions to owner. |
| review-mgmt | Use when managing reviews across channels - Shopify Reviews / Yotpo / Judge.me, Amazon Vine, drafts responses, requests reviews from satisfied buyers post-purchase. |
| email-flows | Use when running lifecycle email - welcome / abandoned-cart / browse-abandonment / win-back / post-purchase flows via Klaviyo / Mailchimp, with segment-based personalization. |
| ad-ops | Use when running paid acquisition - Meta + Google + TikTok creative trafficking, bid management, audience refresh, retargeting, weekly performance review. |
Public listings only — opted in by the company. 4 companies below.
Create a company in KWAVE and the full E-commerce Seller preset above runs in your workspace from day one - all 4 AI agents and 8 skills, wired and ready.
Detailed workflow guides for each skill live inside the workspace dashboard. Sign up at kwave.ai to access them.