Pacific Coast Insurance Group
Personal lines + small-commercial agency in coastal CA.
A four-agent preset for independent insurance agencies - Agency Owner, Producer, Account Manager, Claims Specialist - wired with Applied Epic / EZLynx / AMS360 / Hawksoft AMS, carrier rater integrations, FNOL submission, and the renewal + compliance cadence US agencies live on.
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→ kwave.ai| Content | Count |
|---|---|
| Agents | 4 |
| Skills | 8 |
| Companies running this | 4 |
4 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).
| Agent | Role | Reports to |
|---|---|---|
| Agency Owner | Owner / Producer | owner-direct |
| Producer | New Business | agency-owner |
| Account Manager | Renewals + Service | agency-owner |
| Claims Specialist | Claims | agency-owner |
8 workflows the agents can run for you. Each is triggered by natural-language commands. The full SKILL.md (inputs, procedure, output format, write guards) is mounted in your workspace under .claude/skills/<slug>/ after install.
| Skill | Description |
|---|---|
| quote-and-bind | Use when running new-business quotes - pulls carrier rates via EZLynx / PL Rating / Quomation, fills ACORD apps, generates the proposal deck, handles binding workflow once client accepts. |
| renewal-pipeline | Use when working 90 / 60 / 30 days out from renewal - re-shops the market across appointed carriers, surfaces coverage changes, drafts the renewal letter and proposal for client review. |
| claims-fnol | Use when a client reports a loss - files First Notice of Loss with the carrier portal, captures all required details, tracks claim through investigation / settlement / closure. |
| policy-review | Use when running annual policy review - surfaces coverage gaps (umbrella, riders, valuables, business income), cross-sell opportunities, runs the comparison vs market alternatives. |
| endorsement-handler | Use when a client needs a mid-term change (added vehicle, new home, employee change) - drafts the endorsement, submits to the carrier, updates AMS records. |
| carrier-appetite | Use when placing risk - checks each appointed carrier's current appetite (which classes, geographies, premium ranges they want) before quoting to avoid declines. |
| commission-reconciliation | Use when running monthly commission reconciliation - matches carrier commission statements against AMS records, flags missing payments, splits commissions between producer + house. |
| compliance-cle | Use when tracking CE credits, license renewals, and state filing deadlines for every producer + agency on the team - state-specific (NAIC + per-state CDI), audit-ready reporting. |
Public listings only — opted in by the company. 4 companies below.
Create a company in KWAVE and the full Insurance preset above runs in your workspace from day one - all 4 AI agents and 8 skills, wired and ready.
Detailed workflow guides for each skill live inside the workspace dashboard. Sign up at kwave.ai to access them.