Hanok Skin Studio LA
K-Town LA esthetician practice, 4-person team. K-techniques + retail back-bar. Heavy regular-client base.
A four-person K-beauty spa preset - Owner / Esthetician, Front Desk, Treatment Lead, and Retail Lead - wired to KWAVE Go for back-bar + retail product sourcing; booking (Square Appointments / Acuity) and payments (Stripe) stay in the owner's own dashboards, with the team prepping and reconciling around them. Same K-techniques as Korean skincare clinics + retail upsell baked into the visit flow.
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→ agent.kwave.ai| Content | Count |
|---|---|
| Agents | 7 |
| Skills | 20 |
| Companies running this | 3 |
7 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).
| Agent | Role | Reports to |
|---|---|---|
| Director | Vision + Treatment + P&L | owner-direct |
| Front Desk | Booking + Intake + Loyalty | director |
| Treatment Lead | Protocols + Treatment Cards | director |
| Retail Lead | Back-Bar + Upsell + Restock | director |
| Marketing Lead | Campaigns + Channels | director |
| Finance & Settlement | Payments + Budget | director |
| Trade & Customs | Trade Docs + Customs | director |
20 workflows the agents can run for you. Each one is triggered by a natural-language request - ask in plain language and the agent runs the workflow end to end, from input to result.
| Skill | Description |
|---|---|
| k-b2b-backbar-sourcing | Use when restocking back-bar (treatment-use) and retail-shelf K-beauty products - browses KWAVE Go for esthetician-tier (often higher concentration) versions, factors in skin-condition coverage (acne / sensitive / mature / pigmentation), and places the weekly order. Skills called: kwave-self.k-b2b__catalog_search. |
| appointment-scheduler | Use when running the booking calendar - syncs with Square Appointments / Acuity, manages service-duration + room + esthetician availability, handles cancellations + waitlist + automated reminders, and reports daily occupancy. |
| customer-skin-card | Use when maintaining per-customer skin-history cards - captures the intake form data (skin type, concerns, allergies, products used), logs each visit's treatment + condition observations + product recommendations, and surfaces the history at check-in for personalized service. |
| treatment-protocol-library | Use when building or following K-beauty treatment protocols - maintains a library of named treatments (10-step facial, glass-skin treatment, brightening protocol, acne-clearing series), maps each step to back-bar products, prescribes the home-care take-home, and updates protocols based on outcomes. Skills called: kwave-self.k-b2b__catalog_search. |
| retail-product-upsell | Use when prescribing retail products to take home post-treatment - matches the treatment outcome + customer skin card to recommended retail SKUs, drafts the upsell script that's professional (not pushy), tracks the attach rate per esthetician, and feeds the back-bar / retail restock signal. Skills called: kwave-ecom.shop__products_list. |
| loyalty-rewards | Use when running the loyalty program - tracks visit frequency + spend per customer, manages tier ladders (silver after 3 visits / gold after 6 / platinum after 12), drafts birthday + tier-upgrade SMS + email, and rewards referrals. |
| service-menu-mgmt | Use when revising the service menu - reviews demand + esthetician feedback + competing K-spas, drafts new treatments + retires low-demand ones, adjusts pricing, updates the booking system + website + intake form. |
| review-response | Use when monitoring spa reviews on Google / Yelp / Vagaro - aggregates reviews + drafts replies in the appropriate tone, escalates safety concerns (rashes / burns / allergic reactions) for esthetician follow-up, and surfaces praise to share on social. |
| company-ops-runbook | Core. Use when keeping the K-Beauty spa workspace itself in order - files the company's registration papers, licences and process notes into the Knowledge Vault under 회사 운영, keeps the weekly operating checklist current, and flags documents that are missing or expiring. Skills called: kwave-brain.brain_list, kwave-brain.brain_search, kwave-brain.brain_write. |
| team-task-routing | Core. Use when work arrives with no obvious owner - reads the request, decides which department handles it (treatment retail products to sourcing, buyer questions to trade, money to finance, shipping papers to trade & customs), and opens the task for that agent with the context attached. |
| supplier-price-watch | Core. Use when tracking suppliers and prices for treatment retail products - pulls the KWAVEGO catalogue, compares landed cost across suppliers and MOQ tiers, records the quote history in the vault under 제품·소싱, and raises a flag when a price or lead time moves enough to matter. Skills called: kwave-brain.brain_write, kwave-self.k-b2b__catalog_get, kwave-self.k-b2b__catalog_search. |
| product-data-quality | Core. Use when treatment retail products data is incomplete or inconsistent before it goes anywhere - checks specs, ingredients / materials, barcodes and images against the source sheet, fixes what is safe to fix, and lists what only the supplier can answer. Skills called: kwave-ecom.shop__products_list, kwave-self.k-b2b__catalog_get. |
| buyer-inquiry-desk | Core. Use when a buyer asks about treatment retail products - answers from the catalogue and the company's own terms, drafts the quote or sample reply, and records the thread so the next person sees the history. Never sends without the owner's go-ahead. Skills called: kwave-brain.brain_search, kwave-brain.brain_write, kwave-self.k-b2b__catalog_search. |
| order-contract-tracker | Core. Use when an order or contract is in flight for K-Beauty spa - tracks the agreed terms, deposit and balance dates, and shipment milestones, and warns before a date slips. Files signed papers under 거래·바이어. Skills called: kwave-brain.brain_write, kwave-ecom.shop__orders_list. |
| channel-campaign-plan | Core. Use when planning what to push for K-Beauty spa and where - builds the calendar per channel, ties each slot to a specific treatment retail products lineup, and writes the brief the content people work from. Skills called: kwave-brain.brain_write, kwave-ecom.shop__products_list. |
| campaign-result-readout | Core. Use after a campaign runs - pulls what actually happened per channel, compares it to the plan, and writes the one-page readout with what to repeat and what to stop. Does not invent numbers when a channel is not connected. Skills called: kwave-brain.brain_write, kwave-ecom.shop__orders_list, kwave-ecom.shop__products_list. |
| settlement-reconciliation | Core. Use when money needs to line up for K-Beauty spa - matches channel payouts against orders and supplier invoices, lists what is short or late, and files the settlement sheet under 재무. Never moves money; prepares the numbers for the owner to act on. Skills called: kwave-brain.brain_search, kwave-brain.brain_write, kwave-ecom.shop__orders_list. |
| budget-and-landed-cost | Core. Use when deciding whether a buy or a campaign is worth it - builds landed cost for treatment retail products (unit + freight + duty + fees), holds it against the running budget, and shows the margin that is left. Skills called: kwave-brain.brain_search, kwave-brain.brain_write, kwave-self.k-b2b__catalog_get. |
| trade-document-prep | Core. Use when a shipment needs paperwork for small-lot product import - assembles invoice, packing list, origin and certificate set for treatment retail products, checks each against the destination's requirements, and files the pack under 수출통관서류 so the logistics board picks it up. Skills called: kwave-brain.brain_list, kwave-brain.brain_write, kwave-self.k-b2b__catalog_get. |
| customs-compliance-check | Core. Use before goods move - verifies HS codes, labelling and permit requirements for treatment retail products under small-lot product import, lists what is missing, and blocks the shipment in writing rather than guessing. Skills called: kwave-brain.brain_search, kwave-self.k-b2b__catalog_get. |
Public listings only - opted in by the company. 3 companies below.
Add this preset to your company in KWAVE and the full K-Beauty Spa / Esthetician setup runs from day one - all 7 AI agents and 20 skills, ready to use.
Detailed workflow guides for each skill live inside your dashboard. Sign in at kwave.ai to access them.