Hanok Skin Studio LA
K-Town LA esthetician practice, 4-person team. K-techniques + retail back-bar. Heavy regular-client base.
A four-person K-beauty spa preset - Owner / Esthetician, Front Desk, Treatment Lead, and Retail Lead - wired to KWAVE Go for back-bar + retail product sourcing, Square Appointments / Acuity for booking, and Stripe for payments. Same K-techniques as Korean skincare clinics + retail upsell baked into the visit flow.
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→ agent.kwave.ai| Content | Count |
|---|---|
| Agents | 4 |
| Skills | 8 |
| Companies running this | 3 |
4 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).
| Agent | Role | Reports to |
|---|---|---|
| Owner / Esthetician | Vision + Treatment + P&L | owner-direct |
| Front Desk | Booking + Intake + Loyalty | owner-/-esthetician |
| Treatment Lead | Protocols + Treatment Cards | owner-/-esthetician |
| Retail Lead | Back-Bar + Upsell + Restock | owner-/-esthetician |
8 workflows the agents can run for you. Each one is triggered by a natural-language request — ask in plain language and the agent runs the workflow end to end, from input to result.
| Skill | Description |
|---|---|
| k-b2b-backbar-sourcing | Use when restocking back-bar (treatment-use) and retail-shelf K-beauty products - browses KWAVE Go for esthetician-tier (often higher concentration) versions, factors in skin-condition coverage (acne / sensitive / mature / pigmentation), and places the weekly order. Skills called: k-b2b.catalog.search, k-b2b.catalog.get, k-b2b.cart.add, k-b2b.cart.checkout. |
| appointment-scheduler | Use when running the booking calendar - syncs with Square Appointments / Acuity, manages service-duration + room + esthetician availability, handles cancellations + waitlist + automated reminders, and reports daily occupancy. Skills called: square.appointments.list, square.appointments.create. |
| customer-skin-card | Use when maintaining per-customer skin-history cards - captures the intake form data (skin type, concerns, allergies, products used), logs each visit's treatment + condition observations + product recommendations, and surfaces the history at check-in for personalized service. Skills called: square.appointments.list. |
| treatment-protocol-library | Use when building or following K-beauty treatment protocols - maintains a library of named treatments (10-step facial, glass-skin treatment, brightening protocol, acne-clearing series), maps each step to back-bar products, prescribes the home-care take-home, and updates protocols based on outcomes. Skills called: k-b2b.catalog.get. |
| retail-product-upsell | Use when prescribing retail products to take home post-treatment - matches the treatment outcome + customer skin card to recommended retail SKUs, drafts the upsell script that's professional (not pushy), tracks the attach rate per esthetician, and feeds the back-bar / retail restock signal. Skills called: k-b2b.catalog.search, stripe.charges.create. |
| loyalty-rewards | Use when running the loyalty program - tracks visit frequency + spend per customer, manages tier ladders (silver after 3 visits / gold after 6 / platinum after 12), drafts birthday + tier-upgrade SMS + email, and rewards referrals. Skills called: square.appointments.list. |
| service-menu-mgmt | Use when revising the service menu - reviews demand + esthetician feedback + competing K-spas, drafts new treatments + retires low-demand ones, adjusts pricing, updates the booking system + website + intake form. Skills called: square.appointments.create, k-b2b.catalog.get. |
| review-response | Use when monitoring spa reviews on Google / Yelp / Vagaro - aggregates reviews + drafts replies in the appropriate tone, escalates safety concerns (rashes / burns / allergic reactions) for esthetician follow-up, and surfaces praise to share on social. Skills called: square.appointments.list. |
Public listings only — opted in by the company. 3 companies below.
Add this preset to your company in KWAVE and the full K-Beauty Spa / Esthetician setup runs from day one — all 4 AI agents and 8 skills, ready to use.
Detailed workflow guides for each skill live inside your dashboard. Sign in at kwave.ai to access them.