Role bundle

Shipping Company

All roles

A four-agent preset for ocean + air freight forwarders - Operations Manager, Pricing + Sales, Booking + Documentation, Tracking + Customer Care - wired with forwarding software (CargoWise / Magaya / WiseTech), carrier portals (ONE / Maersk / Hapag-Lloyd ocean + DHL / FedEx / UPS air), customs filing (ACE / ABI), and container-visibility platforms (project44 / FourKites).

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kwave.ai

What's inside

ContentCount
Agents4
Skills8
Companies running this4

Agents

4 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).

AgentRoleReports to
Operations ManagerLeadowner-direct
Pricing + SalesRate Quotes + Customersoperations-manager
Booking + DocumentationBookings + Customs Docsoperations-manager
Tracking + Customer CareVisibility + Exceptionsoperations-manager

Skills

8 workflows the agents can run for you. Each is triggered by natural-language commands. The full SKILL.md (inputs, procedure, output format, write guards) is mounted in your workspace under .claude/skills/<slug>/ after install.

SkillDescription
rate-quotingUse when handling inbound RFQs - pulls carrier contracts (FAK, NAC), applies BAF / CAF / peak surcharges, generates the quote, tracks win / loss.
shipment-bookingUse when booking shipments post-quote acceptance - books with the ocean carrier or airline, secures equipment + space, generates booking confirmation + cargo cut-off.
customs-docsUse when filing customs docs per shipment - drafts commercial invoice, packing list, HTS codes, ISF (10+2) for imports, AES for exports, files via ACE / ABI.
container-trackingUse when tracking containers throughout transit - vessel ETA via Marine Traffic / VesselFinder, port congestion alerts, container milestones (loaded, gate-out, delivered).
exception-managementUse when shipments go sideways - rolled cargo, port omission, blanked sailings, customs hold, demurrage - root-causes, communicates, executes recovery.
billing-reconciliationUse when reconciling billing post-delivery - matches carrier invoice against quoted rate + accessorials (demurrage / detention / chassis), bills the customer, tracks AR.
claims-handlingUse when filing damage / loss claims - opens claim with carrier (COGSA $500/pkg ocean limit), cargo insurer, tracks settlement, recovers customer loss.
compliance-aes-amsUse when running export / import compliance - AES filing (US exports > $2,500), AMS / ISF (US imports), denied-party screening (BIS Entity List / OFAC SDN).

Companies running this

Public listings only — opted in by the company. 4 companies below.

Pacific Trans-Pacific Logistics
Long Beach, CA · 25-50 team
Asia-US ocean freight forwarder.
Harbor Customs Brokers
San Pedro, CA · 10-15 team
US import customs + freight brokerage.
Skybridge Air Cargo
Los Angeles, CA · 15-25 team
Air-freight forwarder, perishables specialty.
Borderline Shipping
San Diego, CA · 15-25 team
US / MX cross-border freight.

Getting started

Create a company in KWAVE and the full Shipping Company preset above runs in your workspace from day one - all 4 AI agents and 8 skills, wired and ready.

Detailed workflow guides for each skill live inside the workspace dashboard. Sign up at kwave.ai to access them.

Part of KWAVE. Each role ships with this default spec for any company that adopts it.
companies.kwave.ai