Role bundle

Veterinary Clinic

All roles

A four-agent preset for veterinary clinics - Practice Manager, Veterinary Technician, Front Desk, Billing - wired with practice-management systems (ezyVet / Cornerstone / AVImark), lab integrations (IDEXX / Antech), pet-insurance portals (Trupanion / Pets Best / Healthy Paws), and the daily scheduling + client-communication cadence of a small-animal practice.

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What's inside

ContentCount
Agents4
Skills8
Companies running this4

Agents

4 AI agents wired for this role. The CEO Dashboard is the hub; the rest report up to the CEO unless flagged owner-direct (escalation paths that bypass the CEO, like crisis routing).

AgentRoleReports to
Practice ManagerOperations Leadowner-direct
Veterinary TechnicianClinical Supportpractice-manager
Front DeskReception + Schedulingpractice-manager
BillingInsurance + Pet-Planpractice-manager

Skills

8 workflows the agents can run for you. Each is triggered by natural-language commands. The full SKILL.md (inputs, procedure, output format, write guards) is mounted in your workspace under .claude/skills/<slug>/ after install.

SkillDescription
appointment-schedulingUse when running the daily appointment schedule - books appointments by visit type (wellness / sick / surgery / dental), reschedules, fills cancellations from the waitlist, sends reminders.
patient-chartingUse when charting post-visit - drafts SOAP notes from DVM dictation, captures vaccines given, weight, exam findings, follow-up plan, syncs to ezyVet / Cornerstone.
vaccine-recallUse when running the weekly vaccine recall - pulls due-vaccine list (DA2PPV / rabies / FVRCP / Bordetella), drafts reminder texts and emails, books recheck appointments.
lab-resultsUse when triaging inbound lab results - routes IDEXX / Antech / in-house lab results to the right DVM, drafts client communication, flags abnormal panels.
rx-refillsUse when processing refill requests - confirms refill within DVM scope, generates the script via Chewy / Allivet / in-house pharmacy, flags controlled-substance refills.
pet-insurance-claimsUse when submitting pet-insurance claims post-visit - submits Trupanion / Pets Best / Healthy Paws claim, tracks reimbursement, communicates status to client.
wellness-plan-billingUse when running monthly wellness-plan billing - recurring billing for wellness-plan members (Banfield-style), tracks dropouts, processes upgrades, reconciles monthly cash.
review-requestsUse when running post-visit review requests - requests Google / Yelp reviews from clients flagged satisfied by the team, monitors negative reviews for response.

Companies running this

Public listings only — opted in by the company. 4 companies below.

Bay Animal Hospital
Long Beach, CA · 5-10 team
Three-DVM small-animal clinic.
Pasadena Pet Clinic
Pasadena, CA · 3-5 team
Two-DVM family practice.
Coastline Veterinary
San Diego, CA · 5-10 team
Mixed-practice (small animal + equine).
Sunnyside Vet
Los Angeles, CA · 3-5 team
Solo-DVM neighborhood clinic.

Getting started

Create a company in KWAVE and the full Veterinary Clinic preset above runs in your workspace from day one - all 4 AI agents and 8 skills, wired and ready.

Detailed workflow guides for each skill live inside the workspace dashboard. Sign up at kwave.ai to access them.

Part of KWAVE. Each role ships with this default spec for any company that adopts it.
companies.kwave.ai