Agent
Member Care
The lifecycle agent that actually knows your members.
Member Care runs your full lifecycle — onboarding, re-engagement, milestones — so members feel seen without your team scheduling a thing.
Welcome cascades, inactivity outreach, anniversary touches.
Welcome cascade for new signups
Sequenced onboarding that helps members find value — branched by signup source and stated intent.
Inactivity detection
Spots 7 / 14 / 30-day silence per member and chooses the right re-engagement path — not the same nudge to everyone.
Milestone touches
Birthdays, faith anniversaries, achievements, member-of-the-month — each one a real-feeling note, not a template.
Cohort-tuned outreach
Outreach is shaped by what the cohort responded to last time, so you stop sending the same email to people who already replied.
Members hear from you when it matters, in a voice that sounds like you.
Ready to put Member Care to work?
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